A technician may be able to troubleshoot further and identify the underlying issue. If none of the solutions above work, you may need to contact Fios customer service for assistance.
#Fios my library tv#
If not, you can purchase additional audio channels through your Fios TV app. If this doesn’t work, turn off the TV, unplug the set-top box, and wait one minute before plugging it back in.įinally, make sure that your Fios TV subscription includes audio channels. soundbar) is turned up, and that the audio device is set to the proper input. Next, ensure that the volume of the audio device (e. Disable these settings if they are enabled. Your TV may also have a setting for “Audio Description” or “Second Audio Program (SAP)”. Look for options such as Audio Out, Digital Audio Out or External Speakers and make sure that the setting is set to Stereo, if available. Make sure that the audio device is turned on and set to the proper volume. First, check that all cables are securely connected to the TV, set-top box and audio device. If you have Fios TV, there are several ways to get the sound back on. If nothing seems to be wrong with the connections, then you may need to contact FIOS customer service for further assistance. Check the connections from the FIOS remote to the receiver box and make sure nothing is loose or disconnected. If the signal from the FIOS remote is not reaching the receiver box, the TV will not receive the signal from the remote. Lastly, there may be an issue with the FIOS receiver box itself.
#Fios my library how to#
Check the manufacturer’s website for instructions on how to reprogram the remote. If one of these settings doesn’t match your TV, the volume control won’t work. Some universal remotes come with pre-programmed settings for different kinds of televisions. Make sure the batteries are aligned properly, and that the terminals on the batteries and in the battery compartment are not corroded.Īnother potential issue is the setting on the remote needs to be changed so it is compatible with the kind of TV you have. Additionally, it is possible that the batteries in the FIOS remote were not inserted correctly. If the battery on the remote is weak or worn out, this could also be preventing it from working properly. The first possibility is that the remote control itself is not functioning properly and needs to be replaced. If your FIOS remote control is not adjusting the volume on your TV, there are several potential causes.
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